Our products can be purchased at Elite Spring Bed official showrooms and various furniture stores throughout Indonesia. In addition, we also have official online stores at Tokopedia, Shopee, and Blibli.
In which cities are the official Elite Spring Bed showrooms located?
Elite Spring Bed showrooms are located in 4 big cities, namely Jakarta, Bandung, Surabaya and Denpasar.
Are the prices at the online store the same as in furniture stores?
The prices are different, because online and offline stores have different channels and processes.
Are you able to send products to all parts of Indonesia?
Yes, we offer delivery service throughout Indonesia
How much is the shipping cost for online purchase?
Shipping costs depend on the destination (distance) of delivery and the dimensions of the products.
How long is the warranty period of Elite Spring Bed?
15 years.
How to claim Elite Springbed warranty?
Make sure you have registered the warranty card. Then please contact our customer service to proceed.
How to claim warranty if the warranty card is lost?
Warranty claims cannot be processed if the warranty card is lost. Therefore, please do not lose the warranty card during the warranty period.
What kind of damages can the warranty claim?
For spring beds, the warranty only applies to broken springs.
Does Elite Spring Bed sell divan only?
Yes, we also sell divan only.
Is there a phone or Whatsapp number that provides fast response?
For a fast response, please contact (022) 6866360 or 08112465525
What are the advantages of Elite Spring Bed?
Elite Spring Bed has developed unique technologies that are not owned by other brands, namely Sanitized Process, Ultracel Foam, Super Soft Foam, Ultraflex LFK System, Visco i-Gel, dan Fresh Comfort Latex.
What is Sanitized Process?
The process used to protect foam mattresses and keep them clean. This process makes the foam odor free, hypo-allergenic, resistant to mites, and far more durable.
Which one is better, a soft or hard spring bed?
All types of spring beds are good. The softness level of the mattress or spring bed depends on the user’s body condition or preference.
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